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Guest Services Agent

PVH (Tommy Hilfiger/Calvin Klein)

singapore, singapore, Singapore Full-time July 22, 2026
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Vacancy Description

Responsibilities
  • Facilitate smooth check-ins and check-outs for guests.
  • Deliver exceptional front desk services to ensure guest satisfaction.
  • Efficiently assign rooms and handle administrative tasks.
  • Process guest payments with attention to detail and professionalism.
  • Collaborate with bell service and staff to ensure seamless operations.
  • Serve as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.
  • Accommodate both general and unique requests to enhance the guest experience.
  • Skillfully defuse conflicts or tense situations with guests to maintain a harmonious environment.
  • Support and contribute to COMO's sustainability goals by implementing environmentally responsible practices within your roles and departments.
Qualifications
  • Diploma in Hotel Management or equivalent.
  • Working knowledge with OPERA Cloud would be an added ...

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