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Guest Service Officer - Front Office

Hyatt

AUCKLAND, New Zealand, New Zealand Full-time July 06, 2026
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Vacancy Description

**Description:**

**About Park Hyatt Auckland**

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

**About the role**

Join the dedicated team at the 5-star Park Hyatt Auckland as a Guest Service Officer - Front Office. This is a Full-Time position Permanent role, is based in the heart of Auckland CBD and plays a vital role in delivering exceptional service to our discerning guests.

**What you'll be doing**

+ Provide a warm and friendly welcome to all guests, ensuring a seamless check-in and check-out experience
+ Assist guests with enquiries and requests, anticipating their needs to exceed their expectations
+ Manage guest accounts, process payments, and handle cash and credit card transactions accurate...

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