Guest Service Agent

Mantra Esplanade Cairns sits within a prime location, walking distance to the swimming lagoon, pier and marina and a variety of restaurants, bars and cafes right at its door. Offering an extensive range of hotel, one and two bedroom apartments, pool, spa and fully equipped exercise room, Mantra Esplanade Cairns attracts both leisure and corporate visitors to the region. Enjoy a truly tropical lifestyle where on your days off you ca explore neighbouring islands, take a trip out to the Great Barrier Reef or enjoy the slower pace of a local market or two. 

Purpose

As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibi...