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Guest Relations Trainer (all Gender)

a&o Hotel and Hostels

Berlin, Berlin, Germany Full-time July 10, 2026
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Vacancy Description

a&o Hostels GmbH & Co. KG, Adalbertstraße 50, 10179, Berlin, Germany

We are seeking an enthusiastic, travel-loving Guest Relations Trainer to champion our service excellence standards.

In this role, you will be responsible for designing and delivering training that empowers our guest-facing teams at our properties to deliver unforgettable guest experiences. You will act as a mentor, coach, brand ambassador and an auditor, ensuring every team member embodies our commitment to hospitality.

YOUR BENEFITS

  • 75%–90% discount on private stays at all a&o hostels (depending on length of service)

  • Attractive corporate benefits, as well as discounted leisure activities and events

  • Subsidized language courses

  • Subsidized company pension plan

  • 100% coverage of your public transportation costs (Jobticket)

  • Support for your professional development through various training programs

  • Ready to Apply?

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