Guest Relations Agent at Waldorf Astoria Dubai International Financial Centre

What are we looking for

A Personal Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should possess the following skills and characteristics:

• Previous experience in a similar role.
• Calm, efficient, and organized with great attention to detail.
• Excellent personal presentation and communication skills.
• A passion for delivering exceptional levels of Guest service.
• Ability to multitask while maintaining a positive attitude when working with Guests.
• Computer literate and able to navigate through the property management systems.
• Professional manner with an emphasis on hospitality and guest service.
• Proven ability to listen and respond to demanding Guest needs.
• Conflict resolution experience.
• Cash handling experience.

What will it...