Guest Relation Executive

   JOB DESCRIPTION

We are looking for Guest Relations Executive whose responsibilities includes to maximise the guest satisfaction and to ensure the personalized guest service and satisfaction by listening and resolving complaints and providing excellent guest service throughout their stay.

Knowledge and Experience

• Diploma in Tourism / Hospitality Management
• Minimum 1 year of relevant experience
• Excellent reading, writing and oral proficiency in English language

Competencies

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times