Vacancy Description
Join CheckMate Artisanal Winery as the Guest Journey Manager in Oliver, BC, and redefine the winery guest experience. Utilize your hospitality expertise to deliver exceptional service.
In this pivotal role, you'll oversee the creation of personalized guest experiences that reflect CheckMate’s luxury brand standards. With over 5 years in high-touch service environments and a strong leadership background, you will coach your team to ensure every guest feels valued and understood. Focus on revenue performance and relationship building to enhance guest loyalty and engagement.
Key Responsibilities:
• Curate memorable, personalized luxury experiences
• Lead a VIP service model elevating guest interaction
• Maintain top-tier service presentation standards
• Train and inspire seasonal team members
• Drive revenue through member engagement and feedback
Requirements:
• Bachelor’s Degree in Business or related field prefer...
In this pivotal role, you'll oversee the creation of personalized guest experiences that reflect CheckMate’s luxury brand standards. With over 5 years in high-touch service environments and a strong leadership background, you will coach your team to ensure every guest feels valued and understood. Focus on revenue performance and relationship building to enhance guest loyalty and engagement.
Key Responsibilities:
• Curate memorable, personalized luxury experiences
• Lead a VIP service model elevating guest interaction
• Maintain top-tier service presentation standards
• Train and inspire seasonal team members
• Drive revenue through member engagement and feedback
Requirements:
• Bachelor’s Degree in Business or related field prefer...
Ready to Apply?
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