Guest Experience & Revenue Ops Manager (Airbnb & Hotels)

Sleepy Bear Group, based in Kuala Lumpur, is seeking a Senior Operations Manager to lead day-to-day vacation rental operations, supervise staff, and drive revenue growth while ensuring exceptional guest experiences. The role requires overseeing cross-functional projects, maintaining high standards, and reporting performance to the directors.

You will manage occupancy, guest satisfaction, and maintenance, with a focus on continuous improvement and collaboration across teams.