Guest Experience & Reservations Specialist

Fairmont Hotels & Resorts in Cape Town is looking for Reservation staff who will provide professional and friendly service, manage reservations accurately, and ensure guest satisfaction. Key responsibilities include answering inquiries, handling bookings, and collaborating with various departments.

Ideal candidates should possess a Grade 12 qualification and have prior experience in reservations, as well as proficiency in English. Familiarity with Opera and Microsoft Office is essential.