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Guest Experience Coordinator

Aston Carter

Monroe, OH, United States Full-time July 25, 2026
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Vacancy Description

Job Title: Guest Experience Coordinator
Job Description
This role focuses on delivering an outstanding guest experience for residents using temporary housing and relocation services. You will act as the primary point of contact for guests before, during, and after their stay, ensuring apartments are fully prepared, issues are resolved quickly, and every interaction reflects a high standard of customer care. The position combines field-based property inspections with office-based coordination, requiring strong organisational skills, attention to detail, and a genuine commitment to customer satisfaction.
Responsibilities

+ Serve as the primary contact for guests throughout their stay, providing timely, professional support and ensuring a consistently positive experience.

+ Conduct pre-arrival property inspections to confirm that accommodations meet quality, cleanliness, and readiness standards.

+ Carry out post-departure inspections to assess property ...

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