Guest Experience Advisor (España)

We are currently hiring for a Guest Experience Advisor to join our dynamic Guest Experience team at the Designer Outlet in Málaga.

This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving.

What You’ll Be Doing

• Actively engage with guests, addressing inquiries and resolving any issues.
• Embrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach.
• Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
• Proficiently handle face‑to‑face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
• Ensure accurate and timely completion of all administrative tasks, such as online gift c...