GUCCI CRM Client Engagement Manager

Summary

Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand.

Proposes and presents our brand products in a creative and innovative way. Reinforces bonds with regular clients engages new clients and demonstrates internationally how we set fashion trends.

Understands the tastes and preferences of our clients in order to provide a stellar customer experience. Creates a bond to maintain customer loyalty and brand addiction.

Job Description

Key Accountabilities:

• WW and Regional guidelines strategically plan and execute actions that will drive growth and improve customer experience partnering with Retail Communications PR and Merchandising.
• Support and develop instore activities that drive higher customer engagement sales retention and client base upgrade leveraging on the available CRM tools
• To formulate and manage Ann...