Growth Account Manager for SMBs

Drive business growth as a Growth Account Manager focusing on SMBs at Spellbook. Elevate your career by identifying upsell opportunities and enhancing customer relationships within the legal industry.

In this role, you will leverage your skills to analyze customer engagement and usage data. Collaborating with the Customer Success and Product teams will be vital for executing effective upsell and cross-sell strategies. Your contributions are essential for driving revenue growth and fostering long-term relationships with clients.

Key Responsibilities:
• Identify upsell opportunities through customer usage analysis
• Conduct expansion calls to discover client needs
• Maintain and enhance customer relationships for growth
• Implement automation playbooks based on customer activity
• Present data-driven recommendations to align with client goals

Requirements:
• Minimum 2 years of quota-carrying sales experience
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