Group Reservations Lead — Drive Group Sales & Service

PULLMAN is seeking a Groups Supervisor based in Greater London. In this role, you will manage all group reservations, ensuring efficiency and customer satisfaction. Responsibilities include training team members, handling inquiries, and optimizing room sales in line with hotel policies. With a focus on excellent customer service, you will also oversee the check-in process and manage complaints. This position offers a competitive salary of £15.55 per hour and additional employee perks.
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