Group Claims Operations Manager

Canopius is seeking an enthusiastic professional individual to manage our group claims operations team, including our claims outsource providers based in India. In addition to managing these teams, key to this role will be to proactively co‑ordinate across all regional Claims operations teams to ensure a consistent approach and management of operational controls. Collaboration with a wide and diverse range of colleagues and stakeholders across the Group – including Finance, our internal broker team and our claims colleagues across all main product lines and regional Business Units. This role will be the key point of operational contact and reporting for the global Claims Leadership team, providing proactive support and liaison.

Key Responsibilities

• Monitor and assess the performance of outsource providers ensuring high quality service to claims teams (e.g., on payments, claim setup, data entry, triage, etc.)
• Onboard resources from outsource partners ...