Vacancy Description
Job Description
- The Groups & Events Manager is responsible for managing all reactive sales activities related to group bookings, meetings, incentives, and social events. Operating as the key liaison between clients and the hotel’s operational departments, this role ensures that every event — from event planning to post-event follow-up — is executed seamlessly, profitably, and in alignment with brand standards.
- The process includes managing client communication, conducting site visits and walkthroughs, preparing and distributing Banquet Event Orders (BEOs), leading BEO meetings, coordinating all operational details, and overseeing post-conference evaluations. Maintain highest standards and quality of services in banquet operation to meet and exceed budgeted revenue targets and guests’ expectation/ VOG target.
- Supporting Director of Banquet & Event to develop signature customer service of the hotel and event experience. Leading event teams to excu...
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