Graduate Customer Operations Specialist – German Speaker

This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description -

The Customer Operations Specialist works within a European, multicultural and fast moving business environment, supporting the HP Customers and Sales Force, within the area of order fulfillment. He/ she is located in a central order management team and has a wide variety of responsibilities:

Key Responsibilities

1. Backlog Accountability

• Own and manage the customer and partner order backlog, ensuring timely delivery within agreed SLAs and business priorities.
• Monitor order and backlog management tools daily, proactively identifying delays and taking corrective actions.
• Provide accurate and timely backlog analysis and status repo...