GP Medical Receptionist (Care Navigator)

GP Medical Receptionist (Care Navigator)

The role of a medical receptionist is often referred to as a care navigator and that is exactly what we need now.

Experience in this role would be useful but not vital since we would provide the training you need to be able to deliver a great service to our patients.

For more specific information about what the role entails please see the Job Description attached to this advert.

If you enjoy helping people and listening to them with the intention of trying to figure out how you can help them to access the services they need, then this role is for you. This means that you are not only supporting our patients, but our large clinical team too.

You will need to feel comfortable with technology, and also with change since the NHS is required to constantly change to meet the emerging needs of our population.

Main duties of the job

The role of a care navigator is essentially acustomer service role...