Global Tech Backoffice Helpdesk Specialist

Cognizant is looking for a Backoffice Helpdesk support professional to manage customer experience interactions for a global technology client.
The role demands accurate case handling, fluent English communication, and collaboration with internal teams while working from the office on a rotational shift basis.Ideal candidates will have 3-5 years of experience in a high volume support environment, strong documentation skills, and a background in the high technology sector.
This position offers the chance to contribute to process improvements and ensure effective service delivery.
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