Vacancy Description
Key Responsibilities
- Understand and resolve Applied Materials' equipment software application and systems issues of low complexity with some supervision.
- Provides customer software support via Software Ticketing system.
- Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives.
- Demonstrates beginner level understanding of BU product, system software and software troubleshooting tools/BKMs and infrastructure necessary to meet work delivery requirements.
- Take all company level trainings and certifications needed for gaining specific product knowledge.
- Understands and familiarizes with the equipment software documentation, Key customer features and installation/upgrade instructions for software product releases.
- Understand, research, and resolve internal and external application and systems issues.
- Create, test, and verify ...
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