Global Quality Operations Lead, Trust & Safety

Global Quality Operations Lead, Trust & Safety

Location:

Employment Type: Regular

Job Code: A25435

Responsibilities

About the team: The Account, Search & Interaction Safety Team is a lean, agile team dedicated to safeguarding user interactions across Account, Search, Comments and Messages. Our mission is to adapt quickly and respond effectively to the evolving demands of platform safety. By streamlining workflows and establishing efficient operational processes, we prioritize rapid problem‑solving to support moderation efforts and provide seamless cross‑team collaboration to address safety concerns proactively.

We serve as the primary team for evaluating safety metrics and assessing the performance of both human moderation and machine‑driven systems, ensuring that our safety standards remain robust and impactful. Working closely with frontline teams, we bring policies to life by providing ongoing guidance and operational support...