Global CX Founding Analyst (Bilingual Spanish/English)

Nu Colombia is seeking a Customer Experience Analyst to join our internationalization team in Bogotá. You will help build a CX operation from the ground up, shaping how we train, support, and grow across borders while delivering outstanding service across multiple languages.

You will monitor metrics, identify trends, and collaborate with cross-functional teams to implement improvements and new market launches. This is a hands-on role with significant scope for impact.