Vacancy Description
Global Contact Centre Director
Multi-site contact centre operation (UK & International)
Leeds based (fully on site)
Strictly £75,000 - £95,000 depending on experience
Due to business requirements - candidates will need to be based within a 1 hour commute of Leeds.
Client Details
Our client is an industry leader within their field and have truly global footprint, with sites and customers in multiple countries. They are now looking for a new Global Contact Centre Director to lead their customer operation
Description
Operational Leadership - Lead a multi site contact centre operation spanning multiple countries and time zones, to deliver world class customer service during every interaction, delivering against pre agreed KPI's and SLA's
Strategic Implementation - Create, implement and drive the CX strategy across the group, in line with organisation objectives, driving efficiency, commercial performance and customer satisfaction
...
Multi-site contact centre operation (UK & International)
Leeds based (fully on site)
Strictly £75,000 - £95,000 depending on experience
Due to business requirements - candidates will need to be based within a 1 hour commute of Leeds.
Client Details
Our client is an industry leader within their field and have truly global footprint, with sites and customers in multiple countries. They are now looking for a new Global Contact Centre Director to lead their customer operation
Description
Operational Leadership - Lead a multi site contact centre operation spanning multiple countries and time zones, to deliver world class customer service during every interaction, delivering against pre agreed KPI's and SLA's
Strategic Implementation - Create, implement and drive the CX strategy across the group, in line with organisation objectives, driving efficiency, commercial performance and customer satisfaction
...
Ready to Apply?
अभी आवेदन करें
Submit your application for Global Contact Centre Director at Michael Page
Apply for this Position