GFF Healthcare Control Tower Representative

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

KEY RESPONSIBILITIES
Customer Interaction & Support
• Serve as the first point of contact for healthcare customer inquiries via phone, email, or other communication channels.
• Provide accurate information, empathetic support, and timely updates to customers throughout the shipment case lifecycle.
• Maintain a professional and courteous demeanor in all customer interac...