German Speaking Customer Advisor (On-site in Porto)

Are you ready to utilize your linguistic talents in one of Europe's most spectacular coastal destinations? We are seeking detail-oriented, service-driven professionals to join our international German-Speaking Banking Support Team in Porto, Portugal.

In this role, you will represent a premier global banking institution. Your focus will be inherently human-centered: resolving inquiries, cultivating consumer trust, and ensuring a seamless financial experience for every client.

Your Mission & Tasks

As a Banking Support Specialist, you will act as a trusted point of contact, ensuring that international clientele receive secure, top-tier assistance for their day-to-day financial needs.

• Client Consultations: Assist customers via telephone and email regarding account management, digital banking platforms, and general retail financial services.
• Analytical Problem Solving: Diagnose client requirements, break dow...