Vacancy Description
Department
Customer Experience
Location
Trimble Offices, Morley
Description
As a Team Leader – German Speaking, you will lead and develop a team of support agents, ensuring excellent customer experiences across multiple channels including phone, email, WhatsApp, webchat, and social media. You will manage team performance, coach colleagues, resolve escalated queries, monitor KPIs, and drive continuous improvement while fostering a high‑performing and positive team environment.
About the role
As a Team Leader – German Speaking, you will lead and develop a team of support agents, ensuring excellent customer experiences across multiple channels including phone, email, WhatsApp, webchat, and social media. You will manage team performance, coach colleagues, resolve escalated queries, monitor KPIs, and drive continuous improvement while fostering a high‑performing and positive team environment.
Getting Started
Ready to Apply?
अभी आवेदन करें
Submit your application for German Cx Team Lead at arcavindi
Apply for this Position