German Bilingual Representative - WFH

We are looking for a German Bilingual Customer Service Representative to join our growing team and provide exceptional support to German-speaking business clients in the hospitality industry.



In this role, you will assist customers with inquiries related to online purchasing, order management, supplier coordination, and delivery concerns through a centralized procurement platform. You will help ensure a smooth purchasing experience by providing timely assistance, resolving issues, and delivering excellent customer service.



Key Responsibilities

- Provide B2B customer support to German-speaking customers through phone, email, and/or other communication channels.

- Handle customer inquiries related to orders, products, suppliers, and procurement processes.

- Handle inquiries related to product catalogs, supplier information, pricing, contracts, and promotional offers.

- Assist with order tracking, delivery updates, and resolving o...