General Manager, Retail Operations

NPAworldwide

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time July 08, 2026

Vacancy Description

Retail Operations Management

Oversee the daily operations of all retail outlets.

Ensure all stores operate in accordance with company policies, SOPs, and operational standards.

Monitor store performance and implement action plans to improve operational efficiency.

Ensure stores maintain high standards of cleanliness, safety, visual merchandising, and customer service.

Conduct regular store visits, audits, and operational reviews.

Sales & Business Performance

Develop and execute retail strategies to achieve sales and profitability targets.

Monitor daily, weekly, and monthly sales performance across all outlets.

Analyse sales trends, customer behaviour, and market opportunities.

Identify opportunities to increase revenue and improve store productivity.

Prepare business forecasts and recommend improvement initiatives.

Leadership & People Management

Lead, mentor, ...

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Submit your application for General Manager, Retail Operations at NPAworldwide

Location Kuala Lumpur, Federal Territory of Kuala Lumpur

Country Malaysia

Type Full-time

Category Top Executives

Posted July 08, 2026