General Manager

Position Summary

The General Manager is responsible for overseeing the daily operations of a Dunkin’ Donuts restaurant, ensuring exceptional guest service, operational excellence, profitability, and team development. The General Manager leads and motivates the team to deliver high-quality food and beverages while maintaining company standards, cleanliness, and a positive work environment.

Operations Management

• Oversee all daily restaurant operations, including opening and closing procedures
• Ensure consistent execution of Dunkin’ brand standards and policies
• Monitor food quality, speed of service, and guest satisfaction
• Maintain cleanliness, sanitation, and safety standards throughout the restaurant
• Ensure compliance with health department regulations and company procedures

Team Leadership

• Recruit, hire, train, and develop crew members and shift leaders
• Create employee schedules based on bus...