General Manager Operations

• Senior Leadership Role in Purpose-Led Organisation

• Multi-Site Operations, Transformation & Growth

• Shape Real Community Impact at Scale

About the role

As General Manager Operations, you will lead the operational backbone of a large, dispersed service network of 21 sites across NSW at a pivotal time of growth and transformation.

You will own the systems, governance, infrastructure, and property strategy that allow our sites to run safely, compliantly, and efficiently. You will lead the redesign of how clients access services, moving from a fragmented model to a connected, consistent experience regardless of where or how they first make contact. You will protect our funding position through rigorous contract management and drive a multi-year property strategy that shapes where we operate for years to come.

This is not a service delivery role. It is a senior operational leadership role for someone who bui...