General Manager

Location: Robertson, Western Cape Key Responsibilities Hotel Operations Oversee daily hotel operations Ensure exceptional guest experiences and high service standards Manage reservations, front office, housekeeping, maintenance, and food & beverage departments Monitor guest feedback and implement service improvements Ensure compliance with all health, safety, and hospitality regulations Marketing & Business Development Develop and implement marketing strategies to increase occupancy and revenue Build strong relationships with tour operators, travel agents, DMCs, influencers, corporate clients, and tourism stakeholders Identify new business opportunities and revenue streams Manage and grow the hotels online presence and reputation Collaborate with external marketing partners and media agencies Attend trade shows, networking events, and tourism functions when required Sales & Revenue Management Drive occupancy and revenue targets Monitor market trends and competitor activity Develop and ...