GCP Compute Engine Engineer - Incident Lead

Accenture Southeast Asia is looking for a skilled subject-matter expert (SME) to provide Level-3 technical support for Google Cloud Compute and other workloads in Kuala Lumpur. This role involves rapid incident response, root-cause diagnosis, and resolution of complex customer cases, focusing on customer satisfaction.

The ideal candidate should have 2-6 years of experience with cloud platforms and proficiency in Mandarin (B2 level) and English. Responsibilities include troubleshooting, collaboration with engineers, and maintaining rigorous documentation standards.