GB Quality Analyst

Job Overview

Join our team as a Quality Analyst and play a key role in ensuring the accuracy, compliance, and continuous improvement of transaction processing across the business. This role offers the opportunity to directly impact operational excellence by identifying quality gaps and driving remediation initiatives. You will collaborate closely with operations and stakeholders, gaining exposure to end-to-end processes while strengthening your expertise in quality control and risk management.

Position Responsibilities

• Evaluate processed transactions within a defined sample size and turnaround time, ensuring compliance with both existing and newly introduced process and product guidelines.
• Thoroughly review and assess disputes submitted by processors or stakeholders by validating supporting documentation and comparing it against original audit findings.
• Partner with operations teams to ensure timely and effective implementation of r...