Full-Time Patient Services Specialist Position

Make a meaningful impact as a full-time Patient Services Specialist at FYidoctors Courtice, focusing on delivering outstanding service and enhancing patient satisfaction. Your role will thrive on interpersonal skills and teamwork.
This position allows you to engage with patients by managing their visits, appointments, and eyewear needs. You will play a vital role in providing pre-testing, billing, and customer support within a welcoming environment. Your contribution will be pivotal in ensuring an excellent patient journey.
Key Responsibilities:
• Greet patients and facilitate their visits
• Oversee efficient check-in and check-out processes
• Conduct pre-testing to support eye care
• Coordinate appointments and handle billing duties
• Assist with eyewear management and repairs
Requirements:
• Retail experience is considered an asset
• Ability to manage multiple tasks simultaneously
• Proficient in MS Office and technology tools
• Strong communicatio...