Full-Time Operations Manager Role

Become an Operations Manager at Admiral Security in Dieppe, New Brunswick, where you will lead process optimization and manage client retention in a full-time capacity.
In this role, you will focus on overseeing operational effectiveness and ensuring high-quality service delivery. You will be responsible for enforcing training standards and ensuring compliance with SLAs while collaborating with different teams within the organization. Your leadership skills will directly contribute to improving operational practices and client satisfaction.
Key Responsibilities:
• Ensure all operational procedures comply with established SLAs
• Foster client satisfaction and retention through effective management
• Maintain and implement training standards across teams
• Lead SOC, dispatch, and field leadership personnel
• Collaborate with various business departments
Requirements:
• Minimum 5 years experience in operations management
• Knowledge of the security sector is ...