Frontline Customer Experience Analyst & SME Trainer

AIA Malaysia in Seremban is seeking an Analyst to provide dependable frontline support, promoting excellent customer service. The role involves resolving complaints, educating customers about self-service facilities, and contributing to operational requirements.

The ideal candidate will have a Bachelor’s degree and at least 2 years of relevant experience. A passion for customer service, communication skills, and team collaboration are essential. Join us in our mission to help our customers live Healthier, Longer, Better Lives.