Front Office Team Lead - Guest Experience & Operations

Chicago Athletic Association in Chicago seeks a dynamic Team Leader – Front Office to oversee day-to-day Front Office operations and deliver an exceptional guest experience.

The role requires strong leadership, a passion for service, and the ability to manage guest interactions, resolve concerns, and drive operational excellence.

2–4 years in front office with supervisory experience, fluent English, and proficiency in MS Office and PMS. Weekend/holiday shifts required.