Front Office Supervisor

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, business centre, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home in any location

A little taste of your day-to-day:

**People**

• Promote teamwork and quality service through daily communication and coordination with other departments;

• Assist in supervising the front desk function. Ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.

**Guest Experience**

• Routinely check-in/check-out guests, answer phones, take reservations and assist staff with job functions. Ma...