Front Office Supervisor at Wickaninnish Inn

Elevate your career as a Front Office Supervisor at the Wickaninnish Inn, a prestigious Relais & Châteaux property on Vancouver Island. Join our guest-centric team dedicated to excellence and sustainability.
In this role, you will oversee the Front Office Team, ensuring we meet the standards set by Relais & Châteaux, AAA 4 & 5 Diamond, and Forbes. Collaborate closely with the Front Office Manager, assist with guest concerns, and foster a positive learning environment for team members. Your leadership will be vital in maintaining our world-renowned service quality.
Key Responsibilities:
• Ensure exceptional personalized guest service at all times
• Assist the Front Office Manager with team management
• Address immediate guest and team member concerns
• Contribute to HR functions within the department
• Help create efficient systems for guest flow and operations
Requirements:
• Minimum 2 years in management or supervisory role
• Exemplary guest service and c...