Front Office Officer

Responsibilities

• Greet and assist customers with inquiries and appointments.
• Manage booking schedules and handle walk-in clients.
• Process payments and maintain accurate transaction records.
• Ensure the reception area is clean and organized.
• Handle customer complaints and provide excellent service.
• Promote shop services and products to clients.
• Coordinate with barbers and staff for smooth operations.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Prior experience in customer service or front desk roles is a plus.
• Skills: Strong communication, organization, and multitasking abilities.
• Technical: Basic computer and POS (Point of Sale) system knowledge.
• Other: Friendly, professional, and able to work in a fast-paced environment.