Front Office Manager

Hourly Wage: $33 - $37.50 per hour

Employment Status: Full-time (40 hours per week)

Employment Type: Permanent

Places of Work: Otago

TFE hotels is one of New Zealand’s leading hospitality establishments. We trade as A by Adina, Adina Hotels, Vibe Hotels, Quincy, Travelodge Hotels, Rendezvous and Collection by TFE Hotels.

We are currently recruiting for Front Office Managers to work in Queenstown, Otago.

Purpose

As our Front Office Manager, you’re the first port of call for any guest query. You will help oversee and lead the Front Office Team. You will champion exceptional customer service, proactive upskilling and coaching your team to create consistent exceptional guest experiences. No two days are the same but your engagement and communication with all the interconnecting departments will ensure you remain ahead of the curve in terms of where you and your team need to focus.

Primary Responsibilities