Front Office Manager

Accor

Kota Makassar, Sulawesi Selatan, Indonesia Full-Time June 23, 2026

Vacancy Description

Company Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description

Lead and manage the front office team, including reception, concierge, and reservations staff

Develop and implement strategies to enhance guest satisfaction and operational efficiency

Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries

Train and motivate front office staff to deliver high-quality customer service

Manage guest complaints and resolve issues promptly and professionally

Coordinate with other departments to ensure seamless guest experiences

Monitor an...

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Location Kota Makassar, Sulawesi Selatan

Country Indonesia

Type Full-Time

Category Other Management Occupations

Posted June 23, 2026

Front Office Manager

Vacancy Description

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Vacancy Details

About Accor

Accor

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