Vacancy Description
**People**
+ Manage day-to-day staffing needs, plan and assign work, and establish performance and development goals for team members.
+ Provide mentoring, coaching, and regular feedback to improve team member performance.
+ Educate and train team members in compliance with federal, state, and local laws and safety regulations.
+ Ensure staff are properly trained and have the tools and equipment required to perform their duties effectively.
+ Ensure the Front Office team is fully trained on hotel systems, security procedures, service standards, and quality expectations.
**Guest Experience**
+ Ensure the Front Office team consistently delivers exceptional service, professional attention, and personalized guest recognition.
+ Welcome and engage with guests upon arrival to create a positive first impression.
+ Respond promptly and professionally to guest complaints, seek guest feedback, and build strong relationships to drive continuous improve...
+ Manage day-to-day staffing needs, plan and assign work, and establish performance and development goals for team members.
+ Provide mentoring, coaching, and regular feedback to improve team member performance.
+ Educate and train team members in compliance with federal, state, and local laws and safety regulations.
+ Ensure staff are properly trained and have the tools and equipment required to perform their duties effectively.
+ Ensure the Front Office team is fully trained on hotel systems, security procedures, service standards, and quality expectations.
**Guest Experience**
+ Ensure the Front Office team consistently delivers exceptional service, professional attention, and personalized guest recognition.
+ Welcome and engage with guests upon arrival to create a positive first impression.
+ Respond promptly and professionally to guest complaints, seek guest feedback, and build strong relationships to drive continuous improve...
Ready to Apply?
अभी आवेदन करें
Submit your application for Front Office Manager at IHG
Apply for this Position