Front Office Leadership Role Fairmont

Join Fairmont as a Director of Front Office, where you'll create exceptional experiences for every guest. Lead and inspire your team to deliver outstanding service from arrival to departure.

This full-time position requires a leader who can effectively manage day-to-day operations. You’ll assist the Front Office Manager in training staff, resolving guest issues, and ensuring a personalized approach to service. Being calm and courteous under pressure will be key in this rewarding environment.

Key Responsibilities:
• Lead front office operations in a guest-focused manner
• Collaborate with management for service excellence
• Quickly address guest concerns for their satisfaction
• Keep staff informed about service priorities daily
• Perform additional duties as required

Requirements:
• Experience in a hospitality leadership role
• Service-oriented mindset with strong interpersonal skills
• Proficiency i...