Front Office Executive

Job Description: Ayurvedagram is a reputed heritage Ayurveda wellness resort in Whitefield, Bengaluru. We are hiring a Front Office Executive to welcome and assist our guests. Your daily work: Greet guests warmly and complete check-in / registration Answer phone calls within 3 rings and assist with reservations and enquiries Explain resort facilities, packages, rates, and services to guests Assign rooms, hand over keys, and escort guests to rooms Coordinate with Housekeeping on check-outs, early check-ins, and special requests Post charges to guest accounts and prepare accurate bills at check-out Handle guest requests and complaints politely; escalate to seniors when needed Arrange guest transfers/pickups as requested Maintain logs of guest calls, mail, and parcels Skills needed: Pleasant personality and good grooming Good spoken English and telephone etiquette Basic computer knowledge Willingness to work in rotational shifts including weekends