Front Office Duty Manager — Lead Guest Experience & Team

Accor’s Novotel & Ibis Rotorua Lakeside in Rotorua, New Zealand, invites a Duty Manager to lead hotel operations on shifts, ensuring a seamless guest experience and high standards of service. You will mentor the Front Office team and act as the main liaison for guest inquiries, while coordinating with Housekeeping, F&B, and maintenance to uphold exceptional guest satisfaction.

The role requires strong leadership, outstanding communication, and a proactive approach to safety, compliance, and