Front Office Director at Leading Hotel

Join our hotel as Front Office Director, where you will ensure an outstanding guest journey from arrival to departure. Lead a passionate team in delivering exceptional service in a fast-paced environment.

In this full-time position, you will oversee daily front office operations, assist managers, and handle guest concerns effectively. Your focus on individualized service will enrich guest experiences. Collaborate closely with your team and ensure clear communication of operational priorities.

Key Responsibilities:
• Manage daily operations of the front office team
• Support higher management in service delivery
• Quickly resolve guest concerns for satisfaction
• Communicate daily priorities to team members
• Perform additional duties as required

Requirements:
• Leadership experience in a hospitality environment
• Service-driven and organized mindset
• Knowledge of Opera or a similar system
• Ex...