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Front Office Associate

Spectra Hospitality Services | Leading Hotel Consultants

Mormugao, Goa, India Full-time July 25, 2026
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Vacancy Description

CIARENS — BEACHFRONT ECO-LUXURY RESORT, PALOLEM BEACH, GOA
FRONT OFFICE ASSOCIATE / GRE
Reports To: Operations Manager
Location: Ciarens, Palolem Beach, South Goa
Employment Type: On Roll, Full-Time
Role Summary
Ciarens is seeking a Front Office Associate / Guest Relations Executive to be the first and most consistent point of contact for guests. In a 10-cottage property, this role carries unusual weight — the Front Office Associate sets the tone of the stay from arrival to departure, and is responsible for the personal, remembered-by-name warmth that has defined Ciarens for 26 years.
Key Responsibilities
•     Manage guest check-in and check-out with efficiency and genuine warmth
•     Serve as the primary guest relations point of contact throughout the stay — anticipating needs, resolving issues, and personalising the experience
•     Handle reservations, room allocation, and billing accurately within the PMS
•     Respond to guest enquiries across ph...

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