Front Office and Spa Receptionist

Minimum Qualifications Grade 12 / Matric certificate. Certificate or Diploma in Hospitality, Tourism, Beauty Therapy, or Office Administration is advantageous. Experience 12 years experience in reception, customer service, or hospitality. Experience in hotel or spa environments preferred. Experience using booking and reservation systems advantageous. Opera Knowledge Front office and spa reception procedures. Customer service standards. Basic administrative and financial procedures. Knowledge of spa treatments and wellness services is advantageous. Skills Excellent communication and interpersonal skills. Customer service and telephone etiquette skills. Computer literacy and booking system knowledge. Organisational and multitasking abilities. Attention to detail and problem-solving skills. Personal Attributes Friendly and professional appearance. Calm and patient personality. Reliable and trustworthy. Ability to work under pressure. Team player with a positive attitude. Working Condition...