Front Office Agent - Waldorf Astoria Ras Al Khaimag

**Job Identification:** 216351
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Front Office Agent** , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

**ESSENTIAL FUNCTIONS**

+ Meeting, greeting and directing Guests who enter the lobby area.
+ Serving as the main point of contact for regular guests and VIP Guests and ensuring the hotel departments are fully briefed on their requirements.
+ Building and maintaining positive relationships with Guests and Team Members
+ Seeking verbal feedback from customers on a reg...